Privacy Policy

1.Data Controller

The controller responsible for processing personal data within the meaning of the General Data Protection Regulation (GDPR) is:

Baselink RoboticsKorlátoltFelelősségűTársaság
Short name: Baselink Robotics Kft.
Vasvári Pál utca 37.
1155 Budapest, Hungary

Email: info@baselink.eu.com
Website: https://baselink.eu.com/

2.General Information

We take the protection of personal data seriously. We process personal data in accordance with applicable data protection laws, in particular the GDPR and applicable national data protection legislation.

This Privacy Policy explains the nature, scope and purposes of the processing of personal data when you visit our website, contact us or interact with us in a business context.

3.Categories of Personal Data

Depending on how you use our website and services, we may process the following categories of personal data:

• technical access data, such as IP address, date and time of access, pages visited, browser type, operating system and referrer URL;
• contact and communication data, such as name, business email address, telephone number, company and message content;
• contractual and business data, such as business contacts, quotations, orders, invoice information and business correspondence;
• technical data generated through the use of specific website functions or digital services;
• cookie and consent information, where relevant technologies are used.

We process only data that is necessary for the relevant purpose or that you voluntarily provide to us.

4.Purposes and Legal Bases

We process personal data for the following purposes:

a) Website operation and security
To provide, maintain and secure our website and to investigate technical errors. The legal basis is Article 6(1)(f) GDPR, where processing is necessary for our legitimate interests.

b) Handling enquiries
If you contact us by email, telephone or contact form, we process your information to respond to your enquiry. The legal basis is Article 6(1)(b) GDPR where the enquiry relates to a contract or pre-contractual measures; otherwise, Article 6(1)(f) GDPR will generally apply.

c) Contracts and business relationships
We process personal data to prepare quotations, handle orders, perform contracts, deliver goods and services, issue invoices and communicate with business partners. The legal basis is Article 6(1)(b) GDPR and, where statutory record-keeping or documentation obligations apply, Article 6(1)(c) GDPR.

d) Marketing and business communications
We may use business contact details to maintain business relationships and provide information about our products and services where legally permitted. Any consent required by law will be obtained. Depending on the circumstances, the legal basis is Article 6(1)(a) or Article 6(1)(f) GDPR. Applicable rules on electronic marketing remain unaffected.

e) Cookies and similar technologies
Technically necessary technologies may be used to operate the website and provide requested functions. Non-essential analytics, convenience or marketing technologies will only be used where the required consent has been obtained. The legal basis for the related processing of personal data is then Article 6(1)(a) GDPR, without prejudice to applicable telecommunications and privacy laws.

5.Server Log Files

When you access our website, technical access data may be automatically collected by the hosting provider. This may include your IP address, access time, requested resource, amount of data transferred, browser information and operating system.

Processing is intended to ensure the technical operation and security of the website and to investigate technical faults and potential attacks.

Data will be stored only for as long as necessary for these purposes or as required by law.

Before publication, verify: the hosting provider, the log data actually collected and the applicable retention periods.

6.Contacting Us

When you contact us, we process the information you provide to handle your enquiry and any follow-up communication.

We do not disclose this information to third parties without an appropriate legal basis. Data will be deleted once it is no longer necessary for the relevant purpose, unless statutory retention obligations or legitimate reasons require further storage.

7.Customers, Suppliers and Business Partners

In the course of our business activities, we process personal data relating to contacts at customers, suppliers, prospective customers and other business partners. This may include contact details, business correspondence, quotations, contracts, orders and invoice data.

Processing is necessary to establish, perform and manage business relationships and to comply with legal obligations.

Where necessary, data may be shared with tax advisers, accounting service providers, banks, shipping and logistics providers, IT service providers or competent authorities.

8.Cookies and Third-Party Services

Our website may use cookies and similar technologies. Details of the cookies actually used, their purposes, storage periods and available settings are provided in our separate Cookie Policy or cookie settings interface.

Third-party services, such as map, video, font, analytics or marketing services, will be specified in this Privacy Policy where they are actually used and process personal data.

Before publication, verify: all third-party integrations, their data-processing practices, any transfers outside the European Economic Area and the configuration of the cookie banner must reflect the website as actually operated.

9.Recipients and Data Processors

To operate our website and conduct our business, we may use appropriate external service providers, including hosting, IT, communications, accounting and payment providers.

They receive personal data only to the extent necessary for their tasks and where legally permitted. Where a service provider acts as a processor, the legally required data processing agreement will be concluded.

10.Transfers to Third Countries

Personal data will only be transferred to countries outside the European Economic Area where the requirements of the GDPR are met. These may include an adequacy decision of the European Commission or appropriate safeguards under the GDPR, such as standard contractual clauses where required.

Whether and to what extent such transfers occur in connection with our website or service providers must be verified against the services actually used.

11.Data Retention

We retain personal data only for as long as necessary for the relevant processing purposes.

Longer retention may be required by statutory retention periods or where necessary to establish, exercise or defend legal claims. Once the relevant purpose has ceased and applicable retention periods have expired, data will be deleted or, where legally permitted, anonymised.

12.Your Rights

Subject to the applicable legal requirements, you have the following rights:

• Access to your personal data;
• Rectification of inaccurate or incomplete data;
• Erasure of personal data;
• Restriction of processing;
• Data portability, where the legal requirements are met;
• Objection to certain processing activities, particularly those based on legitimate interests;
• Withdrawal of consent at any time with effect for the future.

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, please contact us at info@baselink.eu.com. We may request appropriate information to verify your identity where necessary to process your request.

13.Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority, particularly in the EU Member State of your habitual residence, place of work or the place of the alleged infringement.

The Hungarian supervisory authority relevant to Baselink Robotics Kft. is:

NemzetiAdatvédelmiésInformációszabadságHatóság (NAIH)
1055 Budapest, Falk Miksa utca 9–11, Hungary
Website: https://www.naih.hu/

14.Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, manipulation, unauthorised access and other unlawful processing. These measures are selected with regard to the nature of the data, the risks involved and the state of the art.

15.Automated Individual Decision-Making

We do not make decisions based solely on automated processing, including profiling, within the meaning of Article 22 GDPR in connection with the website processing described in this Privacy Policy, unless we expressly provide separate information to the contrary.

16.Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our website, processing activities or legal requirements. The version published on our website at the relevant time applies.

Baselink Robotics Kft.
1155 Budapest, Vasvári Pál utca 37., Hungary
https://baselink.eu.com/
info@baselink.eu.com